Whether your healthcare organization is replacing a generic CRM or activating one for the first time, understanding the standard functionality of popular solutions can save you time and money. Before you sit down for a demo, take a look a look at how these four CRM systems compare. We’ve also compiled frequently asked questions to help you become well acquainted with the world of healthcare CRM.
|Built exclusively for healthcare|
|Live, Ongoing Training Included|
|Integrated Clinical & Business Data|
|Real-time LIS/EMR/HIS Integrations|
|Holistic Patient & Provider Profiles|
Still not sure whether you are considering the right healthcare CRM platform? Here are answers to frequently asked questions.
Why should I look at a healthcare-specific CRM platform?
A CRM that is built exclusively for healthcare takes into account the unique needs of healthcare organizations. Rather than charging additional fees for basic features that healthcare organizations need, a healthcare-specific CRM is built from the ground up to quickly ingest and organize both clinical and business information so that all stakeholders gain a comprehensive view of each provider and patient relationship.
What’s a typical timeline look like for getting my team up and running on a CRM?
A healthcare-specific CRM fosters faster activation than generic CRMs– weeks instead of years – and can make a nearly immediate impact upon important initiatives such as blood & test utilization, quality management, and sales and outreach growth.
What else should I look for in a CRM platform besides standard contact management?
Your CRM should organize fragmented data, which for healthcare includes both clinical and business information, into a unified view. Key components of a robust CRM platform includes:
As the #1 rated healthcare CRM vendor by users surveyed by KLAS Research, hc1 works with over 1,000 healthcare organizations across the globe.
100% of hc1 users surveyed by KLAS say, “they would buy hc1 again,” and, the hc1 platform is “a key part of their long-term plans.”
The hc1 platform -- which includes healthcare CRM and powerful analytics -- transforms fragmented data into knowledge.
Important initiatives such as blood and test utilization, population health management, laboratory outreach, and quality management quickly become actionable, measurable steps that guide healthcare organizations toward amazing service and profitable growth.